Who We Are

Meet The Team

Konovia D. Mikeal, MBA, MEd

Chief Operating Officer, COO

Konovia Mikeal is the co-founder of Performance Plus International, Inc. and has extensive experience developing and implementing strategies, procedures and business plans needed to enhance organizational growth. Her strong background in management systems and quality improvement have resulted in timely and efficient delivery of services to PPI clients.

She is a strong proponent of customer service and works closely with clients and PPI consultants to ensure that the clients’ needs are met or exceeded.  Her ability to apply project management principles ensures that services are delivered within scope, budget, and a reasonable time-frame.

Konovia’s background in public sector and non-profit leadership provides insight into our clients’ systems and the unique challenges they face in serving some of the most vulnerable populations. Her educational background and experience in adult and workplace learning inform PPI’s approach to program development and delivery. An avid researcher, Konovia ensures that PPI’s solutions are grounded in best practice and informed by research.

Konovia has led initiatives involving the implementation of new technologies, leadership development programs, and organizational learning systems, grants management, and the delivery of human services.  Some of the organizations that have benefited from her background and expertise include the American Psychological Association, the City of Philadelphia Department of Human Services, Wesley Housing Development Corporation, the City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services, National Science Foundation, Delaware Health & Social Services, CACI, and more.